Carbriwalk Consulting has experienced professionals that can provide consulting to clients across many industries. The consulting division is led by Alan B. Hale, CTC, who is President and CEO of the company. Mr. Hale has just released a new customer service book entitled DUCS! Deliver Ultimate Customer Service. The principles contained in the book are part of consulting programs available from the professional trainers/speakers on staff.
Dave Eldridge is the company's principal trainer and seminar leader for the DUCS programs. Mr. Eldridge has a broad background in financial services and is an experienced public speaker and trainer. For companies embracing the best selling DUCS strategies, Mr. Eldridge is available to meet with management teams to facilitate the implementation of the programs or he can assist multiple day programs where front-line personnel are engaged in specific customer service training. For more information about booking or discussing Mr. Eldridge assisting your company, please call 205.949.9634.
DUCS training and the material contained in these programs were developed by Mr. Hale at his travel agency over nearly 20 years. These programs were introduced to many thousands of people in his career and he shares a service philosophy that helped to grow his company to over $150 Million dollars.
Mr. Eldridge or Mr. Hale will motivate your employees to reach new levels of service. They have spoken to organizations like: Collateral Mortgage, The Travel Institute, The Noel Group, GMAC, WorldSpan, ATAA, Traveling Times, Travel Guard Insurance, Ensemble Travel, The Travel Agents of the Carolinas (TAC), Adventure Travel, and many others. To schedule Mr. Hale or Mr. Eldridge for a speech, consulting, or training, please contact the company at: firstname.lastname@example.org (anti-spam email address, please re-type as info).
P.O. Box 361546
Birmingham, AL 35236-1546